Late Nights with Kevin
September 16, 2010
My name is Kevin Perkins, and I work for Shannon | Waltchack Investment Real Estate. I started with SWIRE in mid-July and am responsible for property management tenant relations. A couple weeks into my career, my boss, Andrew Patterson, decided it was time to put my cell number on our 24-hour emergency line. He stated at the time that we might get called twice a year.
Now, I’m no stranger to working late nights, but after only one month of work, the line has been called at least five times; three of which, required my presence and undivided attention after midnight. I had always thought my days of working past 1 AM would stop after I got my degree, but it would appear that the principals at SWIRE have other plans for me…
On one of the occasions, I found myself mopping up a leak coming from the A/C coil until two o’clock to keep the water from raining on our downstairs tenants. Another night was spent trying to understand why none of the sinks or commodes worked in a medical office building. It took several hours of work, a new regulator, a new outdoor underground shut off valve, and two giant holes dug into the parking lot, to figure out that the problem was inside with a valve that a construction crew had turned 15 degrees too far. The final instance involved me ankle deep in water until four in the morning with a plumber and the fire department trying to shut off the water to a completely flooded suite.
My time at SWIRE has both given me great stories, and has taught me how to deal with real world problems. When I get home, I reflect on the day (and sometimes previous night) and find that I didn’t go the extra mile to try and impress my boss, I did it for my tenants. The tenants who know that when they have an issue, they can depend on me. I am the relief of their stresses, the antidote to their ills, and the solution to their problems.
